Frequently Asked Questions

UVCeed is a one-time hardware purchase. It recharges over USB-C and needs no refills, cartridges, or disposable consumables, so there is no recurring cost to operate it. It ships with a 1-year limited warranty and 30-day returns. UVCeed does not prevent illness, and we make no claim about medical costs or sick days.

Disinfectant products must be used according to their label, including any required wet contact time, which varies by product. UVCeed provides a reusable, liquid-free treatment option for approved uses. The two are not interchangeable: check the label of any product you use.

Cleaning removes dirt and debris. Disinfecting reduces microorganisms but does not remove soil. UVCeed does not replace cleaning: clean first, then use UVCeed as an added step. UV-C is far less effective on surfaces that still carry visible soil.

No. UVCeed is an added step after cleaning. Step 1: clean normally with soap and water and remove visible soil. Step 2: hold UVCeed within the specified range and follow the on-screen coverage and dose guidance until the app reports the target dose has been reached.

Clean, dry, hard, nonporous surfaces within the specified treatment range. Effectiveness depends on direct UV-C exposure, so shaded or obstructed areas require repositioning, and visible soil must be removed first. UVCeed is not for direct treatment of food or liquids.

Designed with automatic exposure safeguards. Treatment stops when the system detects a person, pet, hand, or face. Never direct UV-C at skin or eyes; use only as instructed. The UV-C light is only active when the device is properly positioned on a surface. Keep out of reach of unsupervised children.

Runtime per charge depends on how long each treatment runs and which settings are used, so we are not publishing a single figure until it is confirmed by engineering. The rechargeable battery lasts up to one week with typical family use, and charging takes just 2 hours via USB-C.

UVCeed is designed for clean, dry, hard, nonporous surfaces within the specified treatment range - countertops, tables, doorknobs, keyboards, phones and hard toys. Effectiveness depends on direct UV-C exposure; shaded or obstructed areas require repositioning. It's especially effective on high-touch surfaces where germs accumulate throughout the day.

UVCeed comes with a 1-year warranty against manufacturing defects and a 30-day money-back guarantee. If you're not completely satisfied, return it for a full refund - no questions asked.

No, the blue glow that can sometimes occur is not UV-C light, but photoluminescence in one of the semiconductor layers in the LED device structure.