Refund policy
30-Day Risk-Free Trial
We're confident UVCeed will exceed your expectations. If it doesn't, we'll make it right.
The UVCeed Guarantee
- Try it for 30 days - if you're not completely satisfied, return it for a full refund
- Product can be opened and tested - we expect you to use it
- No restocking fees, no hassle
- Free return shipping on defective items
How to Return
- Email info@uvceed.com within 30 days of delivery
- We'll send you a prepaid return label (defective items) or return instructions
- Ship it back in original packaging
- Refund processed within 5-7 business days of receipt
What's Covered
| Changed your mind | Full refund (you pay return shipping) |
| Defective or not working | Replacement + free return shipping |
| Damaged in transit | Immediate replacement or refund |
Lifetime Warranty
Beyond 30 days, your UVCeed is covered by our lifetime warranty against manufacturing defects. This covers:
- UV-C LED failure
- Battery defects
- Electronic malfunctions
- Build quality issues
Contact info@uvceed.com for warranty claims.
Questions?
Email: info@uvceed.com
Phone: (217) 342-5200
