Troubleshooting Guide
Quick solutions to get your UVCeed working perfectly
Common Issues
Device Won't Turn On
Power and charging issues
UV-C Light Not Working
Light activation problems
Battery Draining Quickly
Power consumption issues
Safety Sensor Issues
Auto shut-off problems
Charging Problems
USB-C and charging issues
LED Indicator Meanings
Understanding status lights
Maintenance Tips
Keep sensors clean
Wipe safety sensors weekly with a microfiber cloth for optimal performance.
Store properly
Keep UVCeed in the provided case when not in use to protect the UV-C LED.
Charge regularly
For best battery health, charge when the indicator shows low battery in the app.
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